Employees who receive an exceptional onboarding experience are 2.6 times more likely to be "extremely satisfied" with their jobs. That's because excellent onboarding enables new hires to acquire the knowledge, skills, and behaviors required to become effective organizational members and insiders.
In this article, discover three most important onboarding best practices you can incorporate into your organization today.
Don't Wait to Communicate
Good communication is one of the core tenets of exceptional onboarding. It helps new hires integrate into an organization and learn about your company's structure, mission, culture, and values.
Communication with new hires should start at least 1-2 weeks before an employee starts their job. During this time, you can engage with employees and add their information to user onboarding software and virtual onboarding tools (more on that later). You can also email new hires with information about your team and allow employees to ask questions about your company.
During this phase of the process where the employee is not yet in the office, you can make good use of an enterprise-level video platform that optimizes communication during the onboarding process. Share pre-recorded videos about your company culture, job expectations, and IT policies and procedures to alleviate a new hire's anxiety and provide them with the skills required to do their job well. If you also have a video host with live-streaming capabilities, you can communicate with new hires in real time. You should also look for a platform that syncs with third-party tools such as Slido and Pigeonhole Live, which let you new hires ask questions, answer surveys, and engage in live chat.
Read More: How Video Streamlines the Employee Onboarding Experience
Secure Your Onboarding Process Properly
Employee induction often requires sharing sensitive information about your organization with people you have engaged with a couple of times so far. That's why it's critical to ensure data security, especially when using digitized onboarding methods.
There are various ways to safeguard the employee induction process. You might want to store documents such as employee agreements, non-disclosure agreements (NDAs), and tax documentation in a cloud-based storage system. You can also verify new hires by asking them to provide identification, tax forms, and right-to-work documents.
When using video for onboarding, a professional grade hosting platform is paramount. They will protect your sensitive information by controlling access to the training and learning video content in your enterprise network.
With Viostream, you have the ability to have complete control over your platform's security, which means only users you approve will be able to access your pre-recorded videos and live streams. You can also limit the embedding of videos to white-listed domains and restrict video access to approved IP addresses and geo-locations. Other Viostream security features that provide peace of mind during employee induction include Single Sign-On (SSO), user registration, and data sovereignty, ensuring data never leaves the boundaries of your country or designated area.
Invest in User Onboarding Software and Virtual Onboarding Tools
User onboarding software and virtual onboarding tools run the gamut from communication platforms like Slack, where new hires can engage with team members, to HR platforms that automate many of the tasks associated with integrating a new employee into an organization, such as payroll and benefits management.
User onboarding software and virtual onboarding tools are important because they provide a consistent experience for new hires and can reduce the administrative tasks associated with welcoming an employee to an organization. Tools that enhance employee orientation and job-specific training can also improve staff attrition. Given that the average employee turnover rate was 57.3% across all industries in 2021, it's critical for companies to hold on to good employees whenever they can.
Professional video hosting platforms can complement existing and new user onboarding software and virtual onboarding tools in your organization. You can track the training and learning videos new hires view during employee induction with real-time metrics and customizable reports. Viostream's graphic engagement meter feature, for example, lets you discover what onboarding videos resonate the most with new hires, allowing you to create more high-engagement content in the future.
In Conclusion
Employee best practices include better communication with employees, securing the sensitive data you share with those employees, and investing in user onboarding software and virtual onboarding tools. By following the tips above, you can generate more successful experiences for new hires, increase productivity, reduce turnover, and create a stronger company culture.
Now you can onboard new hires with high-quality videos. Viostream is the enterprise-level video platform that lets you share pre-recorded videos, live-stream content, track video analytics, and improve video security. To learn more, start your free trial now.
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